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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eliza karwowski

January 2, 2026

5  out of  5
rating by Eliza karwowski
"Very helpful and friendly staff"
We responded:
"Thanks Eliza for sharing this. We appreciate it and your business! Look forward to a great 2026! State Farm"
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Manish Bhasin

January 1, 2026

5  out of  5
rating by Manish Bhasin
"Mark, had been great partner since we got in touch for home and auto insurance. He’s super fast, listens to you and provides options too and discusses. Thanks Mark."
We responded:
"Hi Manish! Thanks for so much for the review and kind words! We pride ourselves on providing remarkable service and great advice. Thank you and I look forward to working with you for years to come. -Mark"
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FERDINANDO TRAVERSA

January 1, 2026

5  out of  5
rating by FERDINANDO TRAVERSA
"Great costumer service . Jack and all the rest of the Agents are great Thank you guys"
We responded:
"Thanks Ferdinando for the 5-star review! We appreciate it and we look forward to another great year of taking care of your insurance needs. -State Farm Elburn"
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Colleen mormino

December 17, 2025

4  out of  5
rating by Colleen mormino
"Whitney is awesome. She took the time to call me back and turned a negative experience into a positive. She fixed an error with a policy. We are happy to remain loyal customers. Thank you Whitney!"
We responded:
"Thanks Colleen for sharing and yes Whitney is a great addition to our team! We appreciate you and your loyalty! - State Farm Elburn"
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Andrea Adam

November 20, 2025

5  out of  5
rating by Andrea Adam
"Mark and his team are always friendly and attentive to all our insurance needs."
We responded:
"Hi Andrea! Thank you so much for taking the time to share and giving us a 5-star review! We truly appreciate it and enjoy working with you! -Mark Sychowski"
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Angela Simons

November 20, 2025

5  out of  5
rating by Angela Simons
"Very knowledgeable, friendly, and always putting the customer first."
We responded:
"Thanks Angela for the awesome review! I love that you noticed and feel that we truly do care for our customers and will always put their needs first. We thank you for your continued business! -State Farm Carpentersville"
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Jan House

November 13, 2025

5  out of  5
rating by Jan House
"Jack was very helpful with setting me up for the safe driving."
We responded:
"Thanks Jan! We really appreciate the 5-star review and Jack does an amazing job helping people with their insurance needs and making sure everyone maximizes their discounts! "
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Justin Gress

November 13, 2025

5  out of  5
rating by Justin Gress
"Mark and team are responsive, delivering a large set of insurance products that have met our family’s needs. I would recommend him and appreciate his creativity."
We responded:
"Thanks Justin! We really appreciate your comments and the 5-star rating! We look forward to helping you and your family for years to come. - Mark Sychowski State Farm Elburn "
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Vivian Logan

November 6, 2025

5  out of  5
rating by Vivian Logan
"Long term customer who consistently receives great customer service from a professional staff!"
We responded:
"Hi Vivian, thank you so much for your kind review! We truly appreciate you and working with you over all these years!"
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Shannon Cajthaml

October 16, 2025

5  out of  5
rating by Shannon Cajthaml
"I was REALLY STRESSED re: finding new auto/home insurance. I have been with a broker, and really missed the personal connection with an agent/office. Whitney immediately calmed all my fears and was super easy to talk to. She is very patient and clear in answering all of my questions (I had a lot ;) and if she didn't know the answer, she found it out and got back to me right away. If it was too much/too hard to explain via email, she called me. (Unheard of, right?) She's amazing. I've also talked to Mark and Jason (I believe?) in the office and they, too, are patient and helpful. Overall, best experience I've had in years working with an insurance agent/office. I highly recommend this group!"
We responded:
"Hi Shannon, thank you so much for leaving us such a wonderful review! We are very appreciative of your business and love that you shared your positive experience too! We look forward to many years of working with you on all your insurance needs! - State Farm Elburn"
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David Yost

October 15, 2025

5  out of  5
rating by David Yost
"Mark has been a very caring and accommodating agent with my home and auto insurance for several years now. I highly recommend him to anyone looking for quality service and honest pricing."
We responded:
"Hi David! Thank you so much for giving us a 5-star review! We truly appreciate you and your business! We look forward to working for you for years to come! -State Farm Elburn"
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Dee Whatmore

September 29, 2025

5  out of  5
rating by Dee Whatmore
"Mark s office has the premium customer service . His staff is so informative and they always get back to you with an answer if they do not know. They also try to give the best rates when they can or give ideas on how to keep rates low. Awesome job Mark!"
We responded:
"Thank you Dee! We appreciate the kind review and words! We look forward to helping you with your insurance needs for years to come! - State Farm Elburn"
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robert steinbach

September 18, 2025

5  out of  5
rating by robert steinbach
"Fantastic!"
We responded:
"Thanks Robert for the 5-star review! We appreciate your business and working with you for all your insurance needs! - State Farm Elburn"
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Angie Explanation

September 10, 2025

5  out of  5
rating by Angie Explanation
"Have had Mark for several years now. He always answers, returns calls, makes adjustments as needed to policy, gives great rates. Thanks Mark!"
We responded:
"Hi Angie! Really appreciate you sharing and giving us such a great review. Will always be there for your assistance! - Mark State Farm Elburn"
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Mark Pechous

September 3, 2025

5  out of  5
rating by Mark Pechous
"Mark and his employees are top notch. They always try to figure out a way to get me the best coverage for the lowest price which is why I have my home owners insurance and auto insurance with them. Whenever I call, the staff is always friendly and helpful."
We responded:
"Hi Mark, we appreciate your 5-star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Todd Donald

August 21, 2025

5  out of  5
rating by Todd Donald
"Good agent, timely responses and he tries to make sure everything is proper. My only complaint is State Farm’s billing department is very disconnected from agents and the app is very primitive, cannot show up to date accurate payment information or the ability to self manage payments."
We responded:
"Thanks Todd for 5 star review and the honest feedback! State Farm corporate has and will continue to work on our billing system. It definitely could use more details to help customers. Talk soon Todd!"
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Cristina

August 12, 2025

5  out of  5
rating by Cristina
"I’ve had a fantastic experience with Mark Sychowski’s agency! They are incredibly responsive — always quick to reply to my questions, whether by phone or email. I prefer texting and this has never been a problem for them. On top of that, they offered me the best rates compared to other providers I looked into. It’s clear they genuinely care about finding the right coverage for you without the pressure. Highly recommend to anyone looking for a trustworthy and efficient insurance agent!"
We responded:
"Thanks Cristina, we are so glad to hear about your 5-star experience with our Elburn office! Thank you for your business and we look forward to working for you and your family for years to come! -Mark Sychowski State Farm Elburn. "
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Bob P

July 29, 2025

5  out of  5
rating by Bob P
"Jack H on Mark's team is the best I've ever worked with - responsive, honest, friendly and knowledgeable. I only ask for Jack, period. Always helpful and is always looking to save me money and not trying to sell me products I don't need. I've now been with this agent for several years and don't plan on switching anytime soon. I would highly recommend Mark's agency."
We responded:
"We are so happy to win back your insurance business! Look forward to working for you!"
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Ryan Collins

July 23, 2025

5  out of  5
rating by Ryan Collins
"Both Mark and Statefarm have been great to work with."
We responded:
"Thanks Ryan for the 5-star review! We really enjoy working with you and your family on your insurance needs! Mark - State Farm Agent, Elburn "
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LaRita Stephens

July 2, 2025

5  out of  5
rating by LaRita Stephens
"Mark is very knowledgeable and easy to reach for questions and concerns!"
We responded:
"Thanks LaRita for the 5 star review!! Confetti throwing!! Have a wonderful 4th of July weekend!"
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Alison Teister

June 12, 2025

5  out of  5
rating by Alison Teister
"This office has always handled things professionally and are very good about communicating. I live close by, and I like that I can drop by anytime for face to face interactions."
We responded:
"Hi Alison, thank you so much for taking time to complete this review! We love doing business with local Elburn residents and value our long-lasting relationships we build. Thank you again for the 5-star review! -Mark Sychowski State Farm Elburn"
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Catherine

May 12, 2025

5  out of  5
rating by Catherine
"Amazing ✨️✨️✨️ Legendary customer service. Phone is answered on 1st ring with a wonderful person. Added my son to policy in less than 5 minutes. All questions answered. Thank you for making life easier. State Farm is a Premier Insurance Company. ✨️✨️✨️✨️"
We responded:
"Catherine, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Linda Netz

April 14, 2025

5  out of  5
rating by Linda Netz
"This Agency is a dream to work with! Whitney made the transfer of my policies completely effortless! If you are in need of insurance coverage, I would strongly recommend these folks. They're the best!"
We responded:
"Hi Linda, thank you so much for your kind review and words. We love the feedback and look forward to working with you for years to come. "
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Thomas Finnegan

February 17, 2025

5  out of  5
rating by Thomas Finnegan
"Mark is absolutely great to work with!"
We responded:
"Thanks Thomas for the 5-star review! We love hearing the positive feedback and we thoroughly enjoy working with you and truly appreciate your business with State Farm."
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Benny Davila

November 26, 2024

5  out of  5
rating by Benny Davila
"The answer all my questions and take care of me with prompt service they don't make me wait for answers I would recommend them to my family and friends"
We responded:
"Thanks Benny for the review! We really appreciate it!"