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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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May 10, 2024

5  out of  5 rating by Anthony
"Super nice. Got me top savings. Couldn't be happier."
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Jan House

March 15, 2024

5  out of  5 rating by Jan House
"Jack was very helpful with setting me up for the safe driving."
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January 8, 2024

1  out of  5 rating by R M
"Family has been with them for over 40 years, but when trying to fix an issue the office staff did everything in their power to not help. Did not provide a way to fix it and when we were getting it fix with the DMV that they said it could take a month to review and fix. They thought it would be best to drop us even with showing proof that it was getting fixed."
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December 7, 2023

5  out of  5 rating by J P
"Awesome service! Mark is outstanding to work with and Jack is extremely helpful in getting us any documents we needed very quickly. A Great team including Jimmy Dean who adds a warm welcome whenever we are in the office."
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Jacob Ziller

September 28, 2023

5  out of  5 rating by Jacob Ziller
"Great person to talk with!"
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September 27, 2023

5  out of  5 rating by Brentatious
"Jack’s assistance in navigating my insurance options was top notch. Courteous, easy to speak and clearly broke down coverage. If you are looking to make a change in providers or simply discuss options, give Jack a call. Thank you again for the help."
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K Martin

August 30, 2023

5  out of  5 rating by K Martin
"I recently switched to State Farm and will be saving a significant amount while increasing my home and auto coverage. Jack was great to work with and answered all my questions. Glad to have a local agent from a well established company if we should ever have a claim."
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Shar Maz

April 25, 2023

5  out of  5 rating by Shar Maz
"Super service, Jack Honey is fantastic, Mark has a sensational practice."
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kelly duffy

January 19, 2023

5  out of  5 rating by kelly duffy
"Friendly staff,fast and efficient! Went above and beyond, professional and reasonably priced!!!"
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James Olsen

January 19, 2023

5  out of  5 rating by James Olsen
"Jack and State Farm saved me a significant amount of money. Allstate was charging me over $150 a month more for the same coverage and even the Allstate agent said it only made financial sense to switch. Thanks again Jack!!!"
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patrick williams

January 10, 2023

5  out of  5 rating by patrick williams
"I had a great experience with Jack. He helped meet my insurance needs over the phone and answered all of my questions!"
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Ethan Avina

December 16, 2022

5  out of  5 rating by Ethan Avina
"Switching to this State Farm was simple, smooth, and cost effective. They have made all our transitions with insurance extremely smooth and ensured we were covered every step of the way."
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Trisha Reed

December 12, 2022

5  out of  5 rating by Trisha Reed
"Fantastic gentlemen!!!! I worked primarily with Jack, although Mark was in the office so I was able to meet him as well. Jack was incredibly kind and very professional. He took his time, didn't make me feel rushed or pressured to purchase in any way. Wonderful customer service! Background: we've been with State Farm for about 5 years when we lived in Kansas and then Florida. When we decided to build a home in Elburn and move back home to Illinois, I scheduled an appointment with Jack to go over options. Because the prices significantly cheaper than I had planned, I decided to use some of that savings to invest in more coverage in other areas. At the end of the day, we are STILL paying much less than I had planned with MORE coverage than I had planned. Perfect!!! Thanks for being awesome, gentlemen!!"
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Jeffrey Hickman

September 30, 2022

5  out of  5 rating by Jeffrey Hickman
"The fact that they saved me money is secondary, the customer service Jack provides is really top notch. Jack provided easy communication, fast responses, and was really a pleasure to work!"
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Kalem Aguilar

September 2, 2022

5  out of  5 rating by Kalem Aguilar
"I recently just switched over to State Farm and the process was painless. Jack was amazing in helping me get coverage not only for our cars and home but also a rental that we have. He explained everything so well. The savings on the premiums were significant. Increase on all our policies from our previous insurance company is what made us look elsewhere. We are very happy that we switched over."
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Robert Hill

August 23, 2021

1  out of  5 rating by Robert Hill
"Sends 2-3 letters a week to an address not looking for his services. Your premium is being burned on junk mail."
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Robert W

July 6, 2021

5  out of  5 rating by Robert W
"One of the best experiences with an insurance provider i have ever had"
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Loren esposito

January 30, 2021

1  out of  5 rating by Loren esposito
"State farm is the worst insurance company..been with them for over 20 years.. never had a claim.. we had an ice storm which cause our power to go out multiple times. I have ended up burnout my furnace and ac unit..they denied the claim...never will I use them again. They never looked at the unit and the claims person spoke to the receptionist at the heating and ac company...not even speaking with a tech...agent didn't do much either..."
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Tim T

December 10, 2020

5  out of  5 rating by Tim T
"I recently switched my insurance for homeowners, auto and umbrella liability from Farmers to State Farm. Tim Olson is my agent, and his service was nothing short of outstanding. Tim made the entire process, from discussing coverage requirements and options, providing quotes, setting up billing, transitioning my policies, and setting up the Drive Safe program virtually painless. Anytime I reached out to Tim with a question, I got answers the same day. And, I saved a considerable amount of money. I would highly recommend Tim and State Farm to anyone."
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Mary Dosch

December 9, 2020

5  out of  5 rating by Mary Dosch
"I commend Tim Olson for his courteous and patient attitude, even when I, more than once, asked to temporarily remove my auto coverage due to not driving my auto due to the pandemic. He's always pleasant and helpful and easy to deal with."
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Trent Muscat

December 8, 2020

5  out of  5 rating by Trent Muscat
"I've been getting my renters insurance through this agency for the past two years. Tim Olson is a wonderful agent and has made the whole process a breeze, including transferring the coverage to three different addresses over that time period. A+++"
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Janelle Russo

December 8, 2020

5  out of  5 rating by Janelle Russo
"I was in a really bad accident in May and this team took the best care of me. They took all stress off my back, were responsive, fast acting and kind.Tim Olson was the one operating most of it. If something didn’t come back right away, he was on it. I will be a State Farm costumer forever."
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Rahim Tejani

December 8, 2020

5  out of  5 rating by Rahim Tejani
"I had my renter’s insurance done at this branch. Tim Olson was professional and provided great service. 5/5 stars."
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Bob P

September 30, 2020

5  out of  5 rating by Bob P
"I recently transferred back to Statefarm. Mark and his team, particularly Cesar, are awesome to work with - very responsive and easy to work with (compared to my old Statefarm agent). I would highly recommend them and they made the transition process a breeze."
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Chad Campbell

December 17, 2018

5  out of  5 rating by Chad Campbell
"I've worked with Mark for years. Responsive, thorough and looks for ways to save you money while making sure you're properly covered."