State Farm® Insurance Agent Mark Sychowski
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony
May 10, 2024
5
out of
5
rating by Anthony
"Super nice. Got me top savings. Couldn't be happier."
We responded:
"Thanks Anthony for review and welcome to Elburn State Farm office! Glad we were able to set you up with a great bundled price for your insurance!"
Jan House
March 15, 2024
5
out of
5
rating by Jan House
"Jack was very helpful with setting me up for the safe driving."
We responded:
"Thanks Jan! We really appreciate the 5-star review and Jack does an amazing job helping people with their insurance needs and making sure everyone maximizes their discounts! "
R M
January 8, 2024
1
out of
5
rating by R M
"Family has been with them for over 40 years, but when trying to fix an issue the office staff did everything in their power to not help. Did not provide a way to fix it and when we were getting it fix with the DMV that they said it could take a month to review and fix. They thought it would be best to drop us even with showing proof that it was getting fixed."
We responded:
"Hi Robert, unfortunately when there is a suspended license in the household, our underwriting guidelines require the vehicles to be cancelled. This is out of the office's control and we would be able to rewrite the policies once the license is reinstated. Please feel free to reach out to me when this occurs, and I will gladly resolve the issue for you and your family. "
J P
December 7, 2023
5
out of
5
rating by J P
"Awesome service! Mark is outstanding to work with and Jack is extremely helpful in getting us any documents we needed very quickly. A Great team including Jimmy Dean who adds a warm welcome whenever we are in the office."
We responded:
"Thank you Joyce for sharing this review. We will always be here for you and your family's insurance needs. "
Jacob Ziller
September 28, 2023
5
out of
5
rating by Jacob Ziller
"Great person to talk with!"
We responded:
"Thanks Jacob for the 5 star review! "
Brentatious
September 27, 2023
5
out of
5
rating by Brentatious
"Jack’s assistance in navigating my insurance options was top notch. Courteous, easy to speak and clearly broke down coverage. If you are looking to make a change in providers or simply discuss options, give Jack a call. Thank you again for the help."
We responded:
"Hi Brent, thanks for switching over to our office and State Farm! Welcome and thank you for sharing your experience with Jack. We're glad we were able to help you with your insurance needs! "
K Martin
August 30, 2023
5
out of
5
rating by K Martin
"I recently switched to State Farm and will be saving a significant amount while increasing my home and auto coverage. Jack was great to work with and answered all my questions. Glad to have a local agent from a well established company if we should ever have a claim."
We responded:
"Thank you so much for sending this review. Welcome to State Farm and we look forward to working for you and your family!"
Shar Maz
April 25, 2023
5
out of
5
rating by Shar Maz
"Super service, Jack Honey is fantastic, Mark has a sensational practice."
We responded:
"Thanks Richard for the nice comments. We are happy you are with our office and State Farm for your insurance needs!"
kelly duffy
January 19, 2023
5
out of
5
rating by kelly duffy
"Friendly staff,fast and efficient! Went above and beyond, professional and reasonably priced!!!"
We responded:
"Hi Kelly! Thank you so much for the 5-star review! We take great pride in our work and service, so it's always so nice to hear we did a good job! Thank you and welcome to State Farm!"
James Olsen
January 19, 2023
5
out of
5
rating by James Olsen
"Jack and State Farm saved me a significant amount of money. Allstate was charging me over $150 a month more for the same coverage and even the Allstate agent said it only made financial sense to switch. Thanks again Jack!!!"
We responded:
"Hi James, thanks so much switching over your insurance to State Farm. We are so glad you saved so much money and we were able to provide you tailored and personalized plan. We appreciate you and the opportunity!"
patrick williams
January 10, 2023
5
out of
5
rating by patrick williams
"I had a great experience with Jack. He helped meet my insurance needs over the phone and answered all of my questions!"
We responded:
"Patrick, thank you for leaving the 5-star review for our office and Jack! We really look forward to providing you great personalized service for your insurance!"
Ethan Avina
December 16, 2022
5
out of
5
rating by Ethan Avina
"Switching to this State Farm was simple, smooth, and cost effective. They have made all our transitions with insurance extremely smooth and ensured we were covered every step of the way."
We responded:
"Hey Ethan, so glad to hear this and thank you so much for great review. We are excited to be working and handling your family's insurance needs!"
Trisha Reed
December 12, 2022
5
out of
5
rating by Trisha Reed
"Fantastic gentlemen!!!! I worked primarily with Jack, although Mark was in the office so I was able to meet him as well. Jack was incredibly kind and very professional. He took his time, didn't make me feel rushed or pressured to purchase in any way. Wonderful customer service! Background: we've been with State Farm for about 5 years when we lived in Kansas and then Florida. When we decided to build a home in Elburn and move back home to Illinois, I scheduled an appointment with Jack to go over options. Because the prices significantly cheaper than I had planned, I decided to use some of that savings to invest in more coverage in other areas. At the end of the day, we are STILL paying much less than I had planned with MORE coverage than I had planned. Perfect!!! Thanks for being awesome, gentlemen!!"
We responded:
"Hi Trisha, you are very welcome, and we are so glad to have you as a new client! We appreciate you taking the time to review all your insurance needs with us, and we also really appreciate you sharing your experience and giving us such a nice review! We look forward to working for you and your family!"
Jeffrey Hickman
September 30, 2022
5
out of
5
rating by Jeffrey Hickman
"The fact that they saved me money is secondary, the customer service Jack provides is really top notch. Jack provided easy communication, fast responses, and was really a pleasure to work!"
We responded:
"Jeff, thank you for the great review and I'm so glad your experience with Jack was so positive! He does a great job, and I'm so glad he helped you with all your insurance needs! "
Kalem Aguilar
September 2, 2022
5
out of
5
rating by Kalem Aguilar
"I recently just switched over to State Farm and the process was painless. Jack was amazing in helping me get coverage not only for our cars and home but also a rental that we have. He explained everything so well. The savings on the premiums were significant. Increase on all our policies from our previous insurance company is what made us look elsewhere. We are very happy that we switched over."
We responded:
"Thanks Kalem for great review! So glad to have you and family insured here!"
Robert Hill
August 23, 2021
1
out of
5
rating by Robert Hill
"Sends 2-3 letters a week to an address not looking for his services. Your premium is being burned on junk mail."
We responded:
"Hey Robert, you could have simply called our office and we would have gladly removed you from any type of mailing list rather than posting a negative review, when you're not even one of our clients? For the record, the agency owner purchases all leads and mailers, so this is not affecting anyone's rates with State Farm. Like a good neighbor..."
Robert W
July 6, 2021
5
out of
5
rating by Robert W
"One of the best experiences with an insurance provider i have ever had"
We responded:
"Thanks Robert for the 5 star review! We are always very pleased to hear this and always here to help!"
Loren esposito
January 30, 2021
1
out of
5
rating by Loren esposito
"State farm is the worst insurance company..been with them for over 20 years.. never had a claim.. we had an ice storm which cause our power to go out multiple times. I have ended up burnout my furnace and ac unit..they denied the claim...never will I use them again. They never looked at the unit and the claims person spoke to the receptionist at the heating and ac company...not even speaking with a tech...agent didn't do much either..."
We responded:
"Hi Loren, I feel horrible that your claim did not get approved by our claims department. I want you and Pasquale to personally know that I did do everything in my agency's "power" to help assist claims with all the required information and documentation submitted by your contractor. With these types of claims, State Farm will typically not send out an adjuster to look at a burned out furnace. Instead, we will rely on an HVAC expert or contractor you've hired, to provide us all the pertinent information to determine if coverage will extend. Due to your contractor's detailed notes about how and why the 43 year old furnace went out, claims unfortunately felt it was not correlated with the storm and more normal wear. Again, I'm sorry about that, and wish this could have been paid by us, as I know these items are very costly to replace. If you need anything else from me, please don't hesitate to contact me via email, text, or by calling me at the office."
Tim T
December 10, 2020
5
out of
5
rating by Tim T
"I recently switched my insurance for homeowners, auto and umbrella liability from Farmers to State Farm. Tim Olson is my agent, and his service was nothing short of outstanding. Tim made the entire process, from discussing coverage requirements and options, providing quotes, setting up billing, transitioning my policies, and setting up the Drive Safe program virtually painless. Anytime I reached out to Tim with a question, I got answers the same day. And, I saved a considerable amount of money. I would highly recommend Tim and State Farm to anyone."
We responded:
"Hey Tim, welcome to State Farm! I'm so glad to hear you had such a positive experience switching and working with Tim! After the pandemic started, State Farm did a phenomenal job of helping people with dividend credits and lowering our rates for new customers! Please do share this with all your friends and family, as Tim would love to provide quotes for their home and auto insurance needs!"
Mary Dosch
December 9, 2020
5
out of
5
rating by Mary Dosch
"I commend Tim Olson for his courteous and patient attitude, even when I, more than once, asked to temporarily remove my auto coverage due to not driving my auto due to the pandemic. He's always pleasant and helpful and easy to deal with."
We responded:
"Hi Mary! Thank you so much for leaving us a 5 star review. We always strive to provide remarkable experience for our customers. Please don't hesitate to let us know when you need help with your insurance needs!"
Trent Muscat
December 8, 2020
5
out of
5
rating by Trent Muscat
"I've been getting my renters insurance through this agency for the past two years. Tim Olson is a wonderful agent and has made the whole process a breeze, including transferring the coverage to three different addresses over that time period. A+++"
We responded:
"Hey Trent! Glad to hear Tim has been so helpful with your relocations and insurance needs! Thank you for also taking the time out of your day to send us an A+++ review!"
Janelle Russo
December 8, 2020
5
out of
5
rating by Janelle Russo
"I was in a really bad accident in May and this team took the best care of me. They took all stress off my back, were responsive, fast acting and kind.Tim Olson was the one operating most of it. If something didn’t come back right away, he was on it. I will be a State Farm costumer forever."
We responded:
"Love to hear it Janelle! Tim and I, appreciate the great office review. State Farm prides itself on its extensive claim network and claims team, thus I so glad to hear you had such a positive experience! Please share with your friends and family to reach out to Tim, as he would love to help them with their insurance needs as well!"
Rahim Tejani
December 8, 2020
5
out of
5
rating by Rahim Tejani
"I had my renter’s insurance done at this branch. Tim Olson was professional and provided great service. 5/5 stars."
We responded:
"Thank You Rahim for trusting us with your renters insurance! We value customers like you! Please let us know if you need help with any of your other insurance needs! Tim is ready and eager to help!"
Bob P
September 30, 2020
5
out of
5
rating by Bob P
"I recently transferred back to Statefarm. Mark and his team, particularly Cesar, are awesome to work with - very responsive and easy to work with (compared to my old Statefarm agent). I would highly recommend them and they made the transition process a breeze."
We responded:
"We are so happy to win back your insurance business! Look forward to working for you!"
Chad Campbell
December 17, 2018
5
out of
5
rating by Chad Campbell
"I've worked with Mark for years. Responsive, thorough and looks for ways to save you money while making sure you're properly covered."
We responded:
"Thanks Chad for sharing your positive experience in regards to how we consistently will help review your policies as your life changes!"